Charles Pollano is an experienced professional with a strong background in claims operations and vendor integration, serving at Blue Cross Blue Shield of Massachusetts since October 2013 in multiple roles, including Senior Manager of Vendor Integration and Claims Operations Manager. Responsibilities encompass acting as a primary contact for team associates, managing workflows, and conducting detailed analytical reviews of claims processing. Charles also possesses extensive product knowledge in various healthcare plans and is adept in Microsoft Office. Prior experience at Walmart involved managing large teams and overseeing inventory management. Charles holds a Bachelor of Business Administration in Accounting from Merrimack College and an Associate's degree in Business/Commerce from Northern Essex Community College.
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