Rohit Jain is currently the Lead Business Process Manager at BMC Software, with previous experience as a Customer Engagement Manager at TietoEVRY and Critical Incident Manager at Tieto. Rohit has also worked as a Software Engineer at HSBC Global Technology India. With a background in Bachelor of Engineering from Mahakal Institute of Tech and ITIL Expert certification, Rohit has a strong focus on Incident Management and Process Adherence in IT service management.
October, 2020 - present