Serena Morgagni

Serena Morgagni currently serves as Direttore Comunicazione at BPER Banca since June 2023. Previously, a significant tenure at UniCredit spanned over a decade, where roles included Head of Customer Satisfaction & Claims Italy, Head of Customer Satisfaction & Claims Territory Lombardia, and Head of Internal and Online Communication Italy. Prior to that, Serena held various communication positions within UniCredit and UniCredit Leasing, along with a role in communication at Indicod Centromarca and institutional communication at Genesis Burson Marsteller. Educational credentials include a Master in Public Affairs and Communication from Burson Marsteller and a Laurea in Filosofia from Università degli Studi di Bologna.