Ilaria Serra

Ilaria Serra is a seasoned professional in customer success and finance, currently serving as a Senior Customer Success Manager at Brevo since January 2023. Prior experience includes a role as a Customer Success Manager at IWD from March 2019 to January 2023 and a position as a financial analyst at Paris Corporate Finance in 2018, where responsibilities involved preparing and negotiating sales for companies and refinancing credits. Previously, Ilaria held roles at Berlitz France and Telelangue, focusing on customer support, marketing, and administrative tasks. Ilaria earned a Master 2 in Négociation Commerciale Internationale from Université Sorbonne Nouvelle and a Master in Global Marketing from Centro Studi Comunicare l'Impresa, alongside a double degree in foreign languages and literature.