Sharon Palchak

Sharon Palchak is a Team Lead in Customer Success at Brightflag since May 2022. Prior to this role, they worked at ProQuest for over 16 years, holding various positions including Director and Senior Manager in the Customer Success department. Additionally, they have experience as a Library Assistant at the University of Pittsburgh and as a Library Marketing & Development Intern at Carnegie Mellon University Libraries. Sharon holds a MLIS degree from the University of Pittsburgh and a BA in English and Spanish from the University of Rochester.