Camille Heiden

Camille Heiden is a Senior IT Operations Analyst at Brighthouse Financial since November 2023, bringing extensive experience in operational oversight and process improvement. Prior to this role, Camille served as a Senior Services Operations Specialist at AHEAD, where leadership of a five-person team involved daily operations, performance reviews, and strategic recommendations based on Salesforce data analysis. Camille's career also includes experience as a Service Operations Specialist, overseeing cross-functional collaborations and financial management of project changes. Earlier roles included teaching English at Best Learning English, acting as a Social Media Ambassador for the International TEFL Academy, and supervising sales staff at Bath & Body Works. Camille holds a Bachelor's degree in Management Consulting from the University of Wyoming, earned in May 2017.