Sophie K. is a professional with extensive experience in customer service and sustainability management. Currently employed at Gesellschaft für infrastrukturelle Dienste mbH as a customer service representative at Exhibition Futurium, Sophie provides information on sustainable practices to an international audience. Previously, Sophie worked at ALBA, where responsibilities included implementing the German Supply Chain Due Diligence Act and the Corporate Sustainability Reporting Directive, along with coordinating risk assessments and internal training. Other roles included customer service for high-profile events with InStaff & Jobs GmbH and project management internships at Covestro, focusing on integrating the UN Sustainable Development Goals into innovation processes. Academic credentials include a Master of Science in Applied Sustainability from Hochschule Bochum and a Bachelor of Science in Textile and Clothing Management from Hochschule Niederrhein, with additional study at Universidad Camilo José Cela.