Douglas McLaren

COO

Les Mack

Health Safety And Facilities Lead

Carol Gosden

IT Delivery Manager

Vinny Wornin

Head Of Customer Account Services & Customer Experience

Andrew Thalmessinger

Head Of Customer Service Delivery

Matt Chappell

Project Manager - Water Solutions

Jacob McKinney

Complaints Case Owner

Nora Kilfeather

Customer Operations Manager

Scott McCulloch

Commercial Bid Manager

Shannon Nelson

Head Of Communications, Brand & Marketing

Alba Villagran

Digital Marketing Manager

Jo Booth

Senior Communications & Marketing Manager

Gail Cockburn

People Director

Karen Stewart

Senior People Operations Manager

Lynne Gilder

Chief Financial Officer

Jack Thomson

Billing Team Manager

Lynne Brown

Financial Analyst

Debbie Malcolm

Framework Manager

Fraser Adamson

Data And Settlement Team Manager

Colin Maxwell

Senior Key Account Manager

Kerr Forbes

Key Account Manager

Kirsty J Christie

Key Account Manager

Teresa Findlay

Data And Process Lead

Mark Doherty

Head Of Metering And Billing

Paul O'Riordan

Compliance Manager

Deimante Paton

Pricing Analyst

Suzie Cull

Product Owner, Business Change & Continuous Improvement

Lynne Hemmings

Executive Assistant to Chief Executive

David Newton

Data Engineer

Stephen Speirs

Head of Information Technology

Lewis Orr

Settlement Operations Manager

Joseph Fortune

Associate Business Analyst

Mairi Wilson

Commercial Bid Manager

Paul Duffy

Data Governance Analyst

Donald Barclay

Data Scientist

Jennifer McCord

Senior Manager

Jamie Mack

key accounts case owner

Paula Shaw

Change and Business Readiness Manager

Pavithra Malleni

Metering and Billing Advisor

Mukul Vaid

Key Customer Operations Manager

Michael Buchta

Salesforce and Customer Systems Administrator

Beth O'Donnell

PMO Analyst

Sophia Goring

Head of ESG

Naveed Ali

Programme Test Manager

Brian MacFarlane

Collections Outsource Performance Manager

Julie Lindsay

Account Manager

Angela Vernolini

Treasury Manager

Demi Morton

Change Analyst

Jenny Mallinson (Assoc CIPD

People & Development Consultant

Beata Keegan

Pricing Analyst