Manfred Kenull

Manfred Kenull is an experienced IT professional with a robust background in service management and consulting. Currently serving as Senior Service Manager in Service Solution Management at BWI GmbH since April 2023, Manfred has also been the CEO and Founder of FreshBit since April 2001, where IT consulting and service operations for health practices are primary focuses. Manfred's previous roles include Senior Process Specialist and Senior Service Manager at noris network AG, Head of IT Department at nal von minden GmbH, and Senior Service and Operations Manager at Cisco Systems. Notable contributions include leadership in the development of the TL9000 ICT standard and various service management initiatives. Manfred holds a graduate degree in Civil and Electrical Engineering from FAU Erlangen-Nürnberg.