Luis V. is a Customer Success Manager at Bynder since March 2022, specializing in the professional management of creative files with a focus on real-time collaboration and streamlined storage solutions. Prior to this role, Luis held positions at Eyefinity as a Customer Success Manager and Software Support Specialist from April 2017 to March 2022. Luis's experience in technical support began at Verizon Wireless from February 2010 to January 2017, where responsibilities included diagnosing hardware and software issues and collaborating with departments for customer resolution. Earlier positions at T-Mobile and Raleys provided foundational experience in sales, customer service, and operational support. Luis is currently pursuing a Bachelor of Science in Computer Science & Engineering at California State University-Sacramento, building upon an Associate’s Degree in Computer Science from Cosumnes River College.