Julian Day is a seasoned professional with extensive experience in IT and technical training, currently serving as a Senior Technical Trainer at Calitii since May 2024, specializing in bespoke ServiceNow technical training. Previously, Julian held the position of Managed Services Manager at Plat4mation, overseeing the delivery of outsourced ServiceNow services to a diverse client base, including managing a significant team across multiple regions. At IFS, Julian contributed as a ServiceNow Platform Architect, leading technical design solutions for the ServiceNow Excellence Department. Additional roles include Senior Tools and Operations Manager and ITS Tools and Operations Manager at Ricoh Europe, where Julian managed IT service tenders and vendor relationships. Julian began a career in technical consulting at NCR Corporation and has held various technical support and consultancy roles in earlier positions, alongside a solid educational background with a BTEC in Computer Studies from Filton Technical College.
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Calitii
Calitii enables major organisations to unlock the full potential of ServiceNow, driving efficiencies, increasing productivity, and facilitating collaboration for faster and more effective operations. Our experienced practitioner teams specialise in: • ServiceNow Excellence • Resilience, SecOps &GRC • Financial Services Operations • Data Architecture • Strategy & Transformation • Enterprise Agility • Academy With a proven track record of delivering major programmes in complex, highly regulated environments, our design-centred approach ensures rapid and secure transformation across your business. We create new levels of governance, risk management, and compliance, future-proofing your organisation for tomorrow’s competitive environment.