Bhrein Salazar

Deputy Chief Customer Success Officer
at Cellcard

Bhrein Salazar serves as the Deputy Chief Customer Success Officer at Cellcard, focusing on enhancing premium service and customer experience for both consumer and enterprise segments since October 2025. Prior to this role, Bhrein was the Director of Customer Experience at DITO Telecommunity Corporation, overseeing comprehensive customer experience strategies and operations from May 2020 to September 2025. Earlier, Bhrein held the position of Assistant Vice President of Customer Experience at Philam Life, where efforts centered around transforming customer interactions to be more customer-centric. Bhrein also contributed to Smart Communications, Inc. in various capacities from 1995 to 2018, including overseeing customer lifecycle management and leading retail experience design initiatives. Academic qualifications include an Executive Education Program in Chief AI and Digital Officer from the Asian Institute of Management, a Bachelor of Science in Medical Technology from Centro Escolar University, and a Post Baccalaureate Diploma in Marketing Communications Management from De La Salle-College of Saint Benilde.

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