Nneka Cruz

Nneka Cruz has a diverse background in customer support, software support, financial analysis, and tutoring. Nneka is currently working as the Director of Customer Support at Canvas Medical. Previously, they held positions at Azalea Health, where they served as a Senior Manager of Software Support, Manager of Hospital Software Support, Senior Financial Specialist, and Financial Application Analyst. Prior to that, Nneka worked as a Senior Financial Assessor at Northwestern Medicine, where they gained extensive experience in auditing accounts and ensuring compliance with financial and regulatory requirements. Nneka also worked as a Reservations Agent at The Shores Resort & Spa and as a Writing Tutor at DePaul University, assisting students with writing and communication skills.

Nneka Cruz earned a Customer Experience Certificate from The George Washington University School of Business in 2020-2021. Prior to that, they obtained a Bachelor of Arts degree in English from DePaul University in 2008-2012.