Erich Jao is a seasoned professional currently serving as the Director of Operations at Capgemini since 2024. Previously, they held key leadership roles, including the PH GBS Head at Crown Worldwide Group and Senior Manager of Global Collections at Regus. Erich has expertise in transition management, process innovation, and financial oversight, having successfully implemented initiatives that resulted in significant process improvements and cost savings across various organizations. They earned a Bachelor of Arts in Psychology from De La Salle University in 1996.
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