Katie A.

Katie A. is a Client Experience Manager at Capital Economics, having previously served as a Customer Success Manager at GlobalData Plc and a Technical Support Specialist at Google. With a diverse background in customer success and technical support, Katie has experience in building relationships with clients, guiding them through user journeys, and analyzing user behavior to enhance satisfaction. Previous roles include Customer Success Specialist at Wix.com, Payments Specialist at eBay, and Payment and Risk Specialist at Accenture. Katie has also contributed to operational improvements as a Workflow Analyst for Airbnb and possesses a Bachelor's degree in Modern Languages and Business Studies from Newcastle University.