Madonna M.

Madonna M. is a skilled reimbursement specialist with a robust background in healthcare reimbursement and customer service. Currently employed at Carrot Fertility since August 2022 as a Member Success - Reimbursement specialist, Madonna processes an average of 45 claims daily with remarkable accuracy and has achieved a 95% customer satisfaction rating. Prior to this role, Madonna served as a Healthcare Reimbursement Specialist at CareMetx, LLC, focusing on minimizing payor policy issues and supporting reimbursement programs. Madonna's experience also includes managing pharmaceutical care activities at AllCare Plus Pharmacy and coordinating healthcare reimbursement at Lash Group. Madonna holds a degree from North Carolina Agricultural and Technical State University and has a proven track record of achieving high approval rates in benefit verifications and reimbursement activities.