Courtney Kociemba

Courtney Kociemba is a seasoned marketing professional with extensive experience in customer strategy, lifecycle marketing, loyalty programs, and analytics across various industries. Currently serving as the Senior Director of Customer Strategy and Lifecycle Marketing at CAVA, Courtney previously held key positions at Daily Harvest as Vice President of Performance, CRM, and Loyalty, and at Kendra Scott as Senior Director of Loyalty, CRM, and Personalization. With a strong track record of optimizing customer acquisition and retention strategies, Courtney has successfully improved marketing efficiencies and revenue growth through advanced customer targeting and personalization. Prior roles at Best Western Hotels & Resorts, PetSmart, Merkle, Limited Brands, and MGM Mirage Inc. have further solidified Courtney's expertise in driving marketing initiatives that enhance customer engagement and loyalty. Courtney holds a Bachelor's degree in Hotel/Motel Administration/Management from the University of Nevada-Las Vegas.