CCGroup Inc.

Kelah Nieto has a diverse work experience spanning several companies and roles. From 2008 to 2014, Kelah worked as a Medical Billing Manager at Bott & Associates, Inc., where they managed accounts receivable and collections for outpatient physicians. During their time there, Kelah prepared monthly A/R aging reports, audited payments, and resolved deductions, short payments, and overpayments. 

In 2014, Kelah transitioned to Schiller's Pension Consulting, where they worked in Retirement Plan Administration until 2015.

In 2015, Kelah joined CCGroup Inc. as an Account Manager in the Customer Success department. This role involved managing a portfolio of clients, driving software implementation projects, and maintaining positive client relationships. Kelah also led client user forums and trainings, worked closely with analysts and product specialists, managed project tasks, and supported process improvement initiatives. In 2017, Kelah was promoted to the role of Director, Operations and Account Management (Customer Success) at CCGroup, where they utilized client data to measure provider performance in total cost of care and quality.

Overall, Kelah Nieto has a strong background in account management, customer success, and operations.

Kelah Nieto holds a Bachelor's degree in Sociology from the University of California, Santa Cruz. The specific start and end years for this education are not provided.

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