Centers for Medicare and Medicaid Services

Benza Kendrick-Litho, MBA, is an accomplished professional with extensive experience in healthcare administration and information technology. Currently serving as a Lead Information Technology Specialist and Health Insurance Specialist at the Centers for Medicare & Medicaid Services since September 2023, Benza has developed compliance strategies and collaborated with stakeholders to enhance program implementation. Previous roles include Administrative Specialist at the Office of Inspector General, U.S. Department of State, and Contract Specialist at Inova Health System, where Benza negotiated contracts and supported financial monitoring. Experience also encompasses positions at CareFirst BlueCross BlueShield as an Appeals Coordinator and Kaiser Permanente as an Appeals and Grievance Analyst. Educational qualifications include a Bachelor of Business Administration in Health Care Administration from Strayer University and an ongoing MBA from the Jack Welch Management Institute.

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