Tony A. is an experienced social media professional currently serving as the Senior Social Media Manager at the Chan Zuckerberg Initiative since February 2019, where responsibilities include storytelling and developing brand communication guidelines. Previously, Tony held positions as a Social Media Consultant for Kitty Hawk and Postmates Inc., as well as Social Media Manager for Virgin America from June 2008 to June 2017, where achievements included creating award-winning content and excelling in customer service strategies. Early career roles included Social Media Guest Service Manager and Social Media Customer Service Analyst at Virgin America, earning recognition as "Guest Whisperer" in 2009. Tony holds an MFA in Video from the San Francisco Art Institute and a BFA in Photography from Youngstown State University.
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