Eugenia B.

Eugenia Brown is a seasoned Product Manager currently at Chili Piper since September 2023, with extensive experience in product management from previous roles at PandaDoc, including Product Manager, Junior Product Manager, Customer Support Operations Manager, and Customer Support Agent. At PandaDoc, Eugenia collaborated with cross-functional teams to enhance customer satisfaction and retention, overseeing projects such as in-app notifications, pricing table improvements, and product roadmaps. Additionally, responsibilities included building the Help Center and establishing onboarding processes for support teams while ensuring continuous education on product updates. Eugenia holds a Bachelor's degree in Language Interpretation and Translation from Minsk State Linguistic University.