Sarah Searls

Chief Customer Officer Role at Choice Hotels

Searls joined Choice in 2009 as the first member of its enterprise-wide analytics function, leading the design of the analytical solutions and tools that still drive Choice's strategic business decisions today. She played a pivotal role in aligning the company's business intelligence group and, in 2015, became vice president of digital commerce, overseeing ChoiceHotels.com, Choice Hotels' mobile app and emerging digital consumer experiences.

Prior to Choice, Searls spent 10 years with America Online and Time Warner, where she led various analytical functions and areas within corporate development and business affairs. She received a Master of Business Administration from the Duke University Fuqua School of Business and a bachelor's degree from Wesleyan University in Middleton, Connecticut.

Timeline

  • Chief Customer Officer Role

    Current role

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