Conversation Intelligence company Chorus.ai has announced Thiago Sá Freire has started as its Chief Revenue Officer, effective immediately. Mr. Sá Freire will play a key role in helping to scale the company, continuing its growth into organizations around the world, and elevating customer voices.
“I am thrilled to bring on a leader of Thiago’s caliber that both cares deeply about the success of our customers and team,” said Chorus CEO Jim Benton. “His guiding principle is to create a foundation that enables his people to be the best version of themselves. His leadership and dedication is one that will take us to new heights as he delivers strong results for employees, customers, and investors.”
Mr. Sá Freire joins Chorus from Hudl, where he served as Senior Vice President of Global Sales & Customer Success. He has a long career in sales and relationship management, including with other SaaS revenue companies.
“Experiencing Chorus’ unwavering commitment to servicing clients while a customer made the decision to join an easy one. Once we started using Chorus, we couldn’t imagine working without it,” said Mr. Sá Freire. “Then, I had the opportunity to intimately get to know the company and the team as part of their Customer Advisory Board. Through this experience, I learned that the company cares and acts on customer feedback. Customer-centricity and building structures that enable customer-desired outcomes has always been a priority of mine. I’m excited to drive massive growth at Chorus through a culture of customer obsession.”