Chris Hodges

Chris Hodges has a diverse work experience spanning from 1996 to the present. Starting as an intern at Capital City Bank in 1996, they then worked as an intern at Arthur Andersen Technology Solutions in 1997. Chris was offered full-time employment at the end of their internship. From 1998 to 2006, they held the role of Senior Manager, Customer Experience at Accenture, where they managed multiple clients and engagements, leveraging their expertise in areas such as eCommerce, Marketing, Customer Service, and Customer Data Management. From 2006 to 2012, they worked at Infosys Consulting, Inc. as a Senior Principal, Retail and Digital Transformation, managing up to 60 team members and handling up to 5 client engagements concurrently. During this time, they also championed the organization's core values and shared knowledge and best practices within the firm. From 2012 to 2015, as Vice President, Global Services Sales & Strategic Alliances at Curvature, they defined and executed strategic account strategies and formed partnerships with key partners, overseeing global account teams across the Americas, Europe, and Asia Pacific. From 2015 to 2018, they served as a Director, Customer Experience and Digital at West Monroe Partners, a business and technology consulting firm, where they partnered with dynamic organizations to re-imagine, build, and operate their businesses at peak performance. Currently, Chris is working at J.D. Power as the Vice President, Customer Experience Solutions, where they provide cross-industry expertise and benchmarks for customer experience excellence.

Chris Hodges graduated from Irmo High School in 1994 with a High School Diploma. Chris then attended Florida State University - College of Business from 1994 to 1998, where they earned a Bachelor of Science degree in Management Information Systems. Additionally, in 1999, they obtained a certification as a BroadVision Certified Trainer from BroadVision. Chris also obtained a Project Management Professional (PMP) certification from PMI (Project Management Institute) in 2004.