Charlena Gaulin

Charlena Gaulin is a seasoned professional in client operations and financial services, currently serving as Senior Vice President of Client Operations at CIBC since December 2020. Charlena's impressive tenure at CIBC spans from March 2000 to September 2018, during which various leadership roles were held, including Vice President of Brokerage Credit & Client Services, Vice President of Operations Business Management, and Senior Director of Control Standards and Practices, among others. Charlena holds both an MBA and a BBA from the Schulich School of Business at York University.