Hevellen Evangelista

Hevellen Evangelista is an experienced professional in communication, operations, and team management, currently serving as Coordenadora de Comunicação e Treinamento at Cielo since January 2023. Previously, Hevellen held the position of Coordenadora de Operações at Ben Visa Vale, where responsibilities included managing performance indicators, optimizing operations, and collaborating with various departments to enhance product offerings. Notable achievements include a 10% improvement in service level indicators. Hevellen's extensive background also features leadership roles at Mercado Livre, focusing on customer experience and process improvements, and an early career internship at Sabesp. Educational qualifications include an MBA in Leadership and Strategic People Management from FGV and a Bachelor's degree in Human Resources Management from Universidade Paulista.