Ashley Goodall is an executive, leadership expert, and author, and has spent his career exploring large organizations from the inside. He looks for the lessons from the real world that help people and teams thrive, and that make work a more human place for all of the humans in it. His first experiences of teams and leadership were as a student musician and conductor. He was fascinated by the unspoken understanding between people playing together and carried this fascination into the corporate world. He currently serves as the Senior Vice President of Leadership and Team Intelligence (LTI) at Cisco, a new organization he has built to focus entirely on serving teams and team leaders, and which aims to reveal the answers to some of the most challenging questions about work. What is special about the best teams? Why do we follow one leader and not another? How can we make more teams like our best teams, and more leaders like our best leaders? The new approaches he has pioneered address everything from performance management, to feedback, to team activation technology, to real-time team intelligence, to social network mapping, to strengths-based leadership—and together these challenge much of the conventional wisdom of work today. Ashley is the co-author, with Marcus Buckingham, of Nine Lies About Work: A Freethinking Leader’s Guide to the Real World (Harvard Business Review Press, April 2019), and of two cover stories in the Harvard Business Review: The Feedback Fallacy, (March/April 2019), and Reinventing Performance Management, (April 2015).
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