Shyam Reddy is an accomplished business evangelist specializing in IT operations, vendor management, and site reliability engineering. Currently serving as SVP of Operations at Citi, Shyam leads global operations with a focus on enhancing service delivery and implementing automation strategies. Previously, Shyam held key positions at AIG, Tech Mahindra, ValueLabs, Dell, and Deloitte, contributing to the establishment of Centers of Excellence and driving significant process improvements. Shyam's educational background includes a diploma in Hotel Management from Shri Shakti College.
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