Ana Luzardo currently serves as Branch Manager II at Citizens since August 2021, with prior experience as an Assistant to Vice President Branch Manager at Capital Bank, N.A. from July 2018 to the present. Ana also held the position of Branch Manager III and Banking Officer at Santander Bank, N.A. from June 2012 to November 2017, where responsibilities included leading sales efforts and fostering business development. Additionally, Ana worked as a Personal Banker Representative II and Assistant Branch Manager at StonehamBank from February 2011 to June 2012. Educational qualifications include a Certificate in Foundation of Business from the University of Massachusetts Lowell and a Bachelor’s degree in Mass Communication from Universidad del Zulia.