Eric J. Schuppenhauer

Head of Consumer Lending at Citizens Bank

Eric J. Schuppenhauer is Head of Consumer Lending and National Banking for Citizens Financial Group where he leads all aspects of Citizens’ consumer lending product groups including mortgage, home equity, auto, student, credit card, unsecured products, Citizens Pay, Citizens Access and the Bank’s expansion of its consumer platform into National markets. He has more than 25 years of finance and financial services experience.

Schuppenhauer joined Citizens from Capital One where he was a member of the financial services leadership team, leading its mortgage originations and innovation. Prior to Capital One, Schuppenhauer served in senior leadership roles at JP Morgan Chase where he led its mortgage origination and mortgage servicing businesses and was CFO of the overall mortgage business.

Schuppenhauer served in senior roles at Fannie Mae prior to joining JP Morgan Chase, including as CFO of Fannie Mae’s Single-Family Business and as head of the National Servicing Organization. During his time at Fannie Mae, Schuppenhauer also served as the first program administrator of the U.S. Treasury Department’s Making Home Affordable program, a TARP initiative that helped millions of Americans following the housing crisis through the Home Affordable Modification Program (HAMP) and the Home Affordable Refinance Program (HARP).

Earlier in his career, Schuppenhauer held positions at Credit Suisse, the U.S. Securities and Exchange Commission and KPMG.

Schuppenhauer has served on the Mortgage Bankers’ Association’s Residential Board of Governors and is currently vice chairman of the Housing Policy Council. Schuppenhauer has also been a past president and board member of Habitat for Humanity – South Collin County Texas.

Schuppenhauer holds a Bachelor of Science degree in Commerce from the University of Virginia at Charlottesville.

Timeline

  • Head of Consumer Lending

    Current role

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