Luciano Dittmer Safons

Luciano Dittmer Safons has over two decades of experience in training and development, primarily at Claro Brasil since June 1997, currently serving as Coordenador de treinamento. Prior experience includes roles at NET Serviços de Comunicação S/A from May 1999 to August 2016, where positions ranged from Consultor de Treinamento, responsible for training administration across the Southern Region, to Analista de Treinamento, focusing on commercial training processes, as well as communication strategies for call centers. Luciano's educational background includes a degree in Marketing from Grupo Educacional Uninter - FATEC Internacional, obtained between 2007 and 2009. Skills include strong communication, interpersonal relations, and the ability to analyze and improve training effectiveness.