Emma Gilroy Hamilton

Emma Gilroy Hamilton currently serves as the Director of Customer Success EMEA at Clio, specializing in cloud-based legal technology since March 2024. Prior to this role, Emma held various senior positions at NextRoll from March 2014 to October 2023, including Senior Director, Head of Global Customer Operations, where a Customer Success Department was established, significantly enhancing customer account quality. Emma's experience encompasses leadership of large global teams in customer operations and sales, with a notable track record in managing and optimizing client services across diverse markets. Educational credentials include a First Class Honours Degree in Business and Marketing from Atlantic Technological University and a Lean Green Belt Six Sigma from DCM Learning.