Roger Josue Miranda Fletes

Roger Josue Miranda Fletes is a Customer Success Manager at CloudPay since May 2023, with significant experience in client relationship management. Previously, Roger served as a Global Client Service Manager at TMF Group from March 2019 to May 2023, overseeing global client accounts and managing escalations. Prior roles include Global Payroll and Accounting Service Delivery Specialist at Amazon, where responsibilities included payroll processing for Mexico, and Senior Payroll Analyst positions at British American Tobacco and IBM, focusing on payroll processes for Canada, Peru, Chile, and Colombia. Roger began a career in customer service as a Technical Supporter and is currently pursuing education at ULACIT.