Kaela Queen currently serves as the Continuous Improvement Lead at CMG Financial, a position held since September 2023. Prior to this role, Kaela Queen amassed over a decade of experience at Computershare Loan Services, where titles included VP of Loan Administration, AVP of Special Loans, Manager of Special Loans, Manager of Business Controls, Supervisor of Business Controls, Supervisor of Foreclosure, and Team Lead of Foreclosure. Kaela Queen is an alumnus of Carleton College.