Mark Leonard

Joining the company in 2021 as Executive Vice President of Customer Success, Leonard offers his 25+ years of experience in CX and operating and selling large contact center solutions. Before Cogito, Leonard spent nine years supporting customer success and growth at Interactions, a leading customer care AI company. As Chief Revenue Officer, Mark will bring his passion for delivering exceptional customer experiences to drive Cogito’s revenue-generating operations and scaling its go-to-market capabilities overseeing Sales, Business Value Realization, Partnerships, Marketing, Business Development and Customer Success.