Pat Higgins

Pat Higgins is an experienced Instructional Designer currently employed at Bayview Loan Servicing, LLC since October 2017. Prior to this role, Pat worked as a Policy & Procedure Business Analyst at GMAC Mortgage Corporation/Ocwen Financial Corporation from February 2012 to October 2017, where responsibilities included gathering and interpreting policy changes and maintaining the online policies and procedures manual. Previous experience includes serving as a Reporting Analyst at Ally Financial Inc. from April 2009 to February 2012, providing daily reports for management and creating project requirements for IT enhancements. Pat also served as a Servicing Trainer at GMAC Mortgage Corporation from March 2005 to April 2009, coordinating training for servicing employees across various operational areas. Pat holds a Bachelor of Business Administration in Marketing from the Fox School of Business at Temple University, completed between 1984 and 1987.