Nancy Lai 赖翠泠

Nancy Lai 赖翠泠 is an accomplished professional with extensive experience in social impact, project management, and customer experience within the hospitality and consultancy sectors. Currently serving as a Social Impact key account executive at NQT Association since November 2022, Nancy has developed a portfolio focused on diversity and inclusion among leading companies. Previous roles include facilitator and Global Climate Leadership Fellow at Social Laboratories Ltd., where Nancy contributed to climate action initiatives, and consultant in innovation for the Région Ile de France. Additionally, Nancy has a solid background in hospitality management, having held various positions at esteemed establishments such as The Ritz London and Four Seasons Hotels and Resorts. Nancy is furthering education in design and international hotel management, showcasing a commitment to innovation and social development.