Ahmed Adel Hafez is a skilled professional with extensive experience in technical support and enterprise resource planning. Currently serving as a Technical Support Specialist at Concentrix since April 2024, Ahmed has a background as an Enterprise Resources Planning Consultant at Mazars in Egypt from February 2022 to May 2024, focusing on Sage ERP implementation and support. Previous roles include Enterprise Resources Planning Consultant at Gates Soft from May 2021 to February 2022 and Tax Consultant at Middle East for Consultations MEC from January 2021 to April 2021. Ahmed holds a Bachelor of Business Administration with a specialization in Accounting from Akhbar ElYom Academy, attained between 2016 and 2020.