Dailen Quibot is an experienced professional with a robust background in training, technical support, and business analysis. Dailen has excelled as a Lead Trainer at Concentrix since August 2020, focusing on enhancing client relationships and optimizing sales performance. Previous roles at Concentrix included Program Ready Trainer and Payroll Specialist, where Dailen trained customer service representatives and managed payroll processes for businesses. Additional experience includes serving as a Business Virtual Assistant at Pineapple and an Appointment Setter at Orbit Remote, managing client payments and scheduling. Dailen also completed a business analyst trainee role at Archax pH7, gaining expertise in data analytics and database management. Dailen holds a Bachelor's degree in Industrial Engineering from Cebu Institute of Technology and has foundational education in Math and Engineering from the University of Cebu.