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Saood Shah
VP, Customer Success at Contentful
With degrees in Computer Science and Electrical Engineering, Saood started his career at Sun Microsystems writing code for the Solaris 8 kernel. Feeling a customer-sized hole in his professional life, he took on technical professional services roles at RSA Security and Siebel Systems — and never looked back. Over the last 20 years, Saood has built customer success teams in high-growth environments focused on time-to-value, retention, expansion and delivering customer outcomes. When he’s not fine-tuning his CS methodologies, he can be found at the beach or on the snow with his wife and two boys.

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