Vishweshwar Reddy Kowkuntla is a Senior Manager in Customer Support with over 15 years of experience in enhancing customer service operations. With a strong focus on operational excellence and team leadership, Vishweshwar has driven numerous initiatives that exceed service level agreements and improve customer satisfaction. At Cornerstone OnDemand, they successfully led the SumTotal Winter 2016 migration project as a Technical Lead and developed advanced KPI Dashboards to monitor performance effectively. Vishweshwar holds a B.Tech. from JNTU and an Executive Leadership certification from Cornell University, reflecting a commitment to lifelong learning and professional growth.
Location
Hyderabad, India
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