Charlotte Green

Charlotte Green is an accomplished professional with extensive experience in digital innovation and customer experience, currently serving as the Cards Product Owner (Director) at Coutts since December 2020. Prior to this role, Charlotte worked at NatWest Group as the Digital Innovation Experience Lead, where key responsibilities included scaling new propositions and aligning strategic projects. Charlotte's career at RBS spanned nearly eight years in various roles focused on digital transformation, onboarding, and customer journey optimization. Earlier experience includes positions as a Competitive Intelligence Analyst at Unum and a Facilities Procurement Administrator. Charlotte holds a Business Management degree from the University of Surrey and A-level qualifications from Rosebery School.