Michelle McDermott

Partner at CRA

Michelle McDermott is a leadership advisor with deep experience in strategic communication and organizational change. She works with senior leaders to enhance credibility, develop teams, build relationships, evolve culture, and navigate issues. Her clients have included Assurant, Bristol-Myers Squibb, Dell Technologies, FMC, Fannie Mae, GAF, Kimberly-Clark, McDonald’s, Prudential, TEKsystems, and the World Bank Group.

Before joining CRA Admired Leadership®, Michelle led change management efforts while working with Andersen Consulting, where she focused on merger integration and business transformation. She earned a B.A. in journalism from Pennsylvania State University’s Schreyer Honors College and an M.A. in organizational communication from Arizona State University. Michelle has spoken regularly about crisis communication, and she has taught classes on interpersonal communication, public speaking, and strategic writing. She has a passion for making the complex simple.

Timeline

  • Partner

    Current role

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