Nicole Davies

Nicole Davies is an experienced IT service management professional currently serving as Service Manager at Creditsafe since August 2022, following a role as Group IT Service Desk Manager from May 2019 to August 2022. In the latter position, Nicole was responsible for managing the Service Desk team, monitoring performance, and ensuring effective IT support for global operations. Prior experience includes serving as Service Delivery Manager at Comic Relief, where responsibilities entailed managing IT needs and infrastructure development, and as Team Leader and Senior Windows Analyst at ReSources UK, focusing on support within the media and advertising sectors. Earlier roles include IT Support Engineer at L&Q Group and Head Administrator at Hamilton Zoo. Nicole Davies holds an Honours degree in Social Sciences with a focus on Sociology from The University of Auckland.