Lorena Carolina Wood Castillo

Lorena Carolina Wood Castillo is an experienced Senior Operations Manager currently at Crescendo since August 2025, previously holding the same position at PartnerHero from June 2014 to September 2025, where responsibilities included managing operations, program management, and risk assessment. Lorena consistently focused on identifying risks and opportunities, ensuring that deliverables and metrics were met through data-driven decision-making. Lorena holds a Bachelor of Business Administration (B.B.A.) in Business Administration and Management from Ceutec, earned from 2010 to 2016, along with a High School Diploma from Escuela International Sampedrana, completed in 2010.