Travel management platform CWT has announced a new operating structure that sees three new executive appointments. Effective immediately, Patrick Andersen is the company’s President, RoomIt & Commercial, Niklas Andréen is President, Traveler Experience & Customer, and Michelle McKinney Frymire is President, Strategy & Transformation, and Chief Financial Officer.
Mr. Andersen will lead CWT’s Global Supplier Management, RoomIt, Marketing, Product, Partnerships, External Communications, and Solutions Group divisions. Mr. Andréen will oversee Traveler Experience, Global Sales, and Customer Engagement functions, while Ms. McKinney Frymire will take charge of all Finance, Technology, Talent & Performance, Enterprise Projects and Strategy operations.
In addition, 30-year CWT veteran Kelly Kuhn has vacated her role as Chief Customer Officer, and will assume the new role of Special Advisor on the company’s Executive Leadership Team.
“As we navigate and emerge from the impact of the global COVID-19 pandemic, we do so from a secure financial base, with a talented and aligned team, and looking to expand our industry leadership position,” said CWT President & CEO, Kurt Ekert. “ We have used the quieter lockdown period to progress a number of innovations and initiatives, with a focus on developing and delivering material value to our clients and their travelers. I commend my CWT colleagues across the world for their customer-focus and spirit.”