Behrad Behrady

Behrad Behrady has over 21 years of work experience in various roles as a Solutions Architect and Consultant in the telecommunications and customer experience industries. Currently, they are working at Cyara as a Senior Solutions Architect, where they help leading brands deliver better customer experiences through the company's CX Assurance Platform. Prior to that, Behrad worked at DXC Connect as a Solutions Architect. Behrad also has experience working at Genesys as a Solutions Consultant, where they contributed to improving customer satisfaction through intelligent interaction management. Behrad has also held roles as a Solutions Architect at Schepisi Communications, a Pre-Sales Solutions Architect at Amcom, and a Communications Consultant at AAPT. In addition, they have worked as a Technical Consultant at Soul Converged Communications, Comindico, and Connect.com.au, and as a Presales Engineer at Connect.com.au.

Behrad Behrady attended Macquarie University from 1989 to 1994, where they obtained a Bachelor of Science (BSc) degree in Computer Science. Prior to that, they attended Canyon High School in California, USA from 1981 to 1984. Additionally, Behrad Behrady has certifications including a Genesys certified associate (GCA) obtained in June 2020, and an Adtran sales professional ASP/IPBG certification. The institution for the latter certification is not provided, and the specific month and year of obtaining it are also unknown.