Yael Tasher is a seasoned professional with extensive experience in customer success and technical services, currently serving as Senior Director of Customer Success and Senior Director of Support Services at Cyren since January 2014. Prior roles include Director of Technical Services at Cyren, Director of Partner Technical Services at Commtouch Software, and Manager of Professional Services at Commtouch Software Ltd. Earlier career experiences include managerial positions in client technical support at Union Bank and IT system administration at Zen Research. Yael Tasher holds an MBA in Information Systems from Bar-Ilan University, an MCSE in Computer Software from Herzelia Hi-Tech College, and a B.A. in Economics and Sociology from The Hebrew University of Jerusalem.