Ngala Giresse Mukundayi

Ngala Giresse Mukundayi serves as the Senior Director of Customer Success for Commercial and Key Accounts at Datadog, focusing on expanding a hybrid Customer Success organization across the SEMEA region, emphasizing strategic growth and operational excellence. With a robust background in customer success roles at Datadog since March 2018, Ngala has successfully supported thousands of customers and driven significant annual recurring revenue growth. Additionally, Ngala is the President of the Congolese Community in Ireland, advocating for over 15,000 Congolese nationals. Previous experience includes roles at PayPal and Cpl, emphasizing technical support and account management. Ngala holds an Honours degree in International Business and Languages from Technological University Dublin.