Shafeek A.

Shafeek A. has diverse work experience in the field of information technology support. Shafeek started their career in 2012 as an Information Technology Support Officer at Slater and Gordon Lawyers, where they gained extensive experience in call ticket logging and resolution, as well as general desktop support.

After that, Shafeek served as a Business Resource Analyst at Telstra Business Center in 2013, where they managed project documentation and played a crucial role in coordinating between the project director and the team. Shafeek also maintained the project's online platforms, such as Google Site and Google Drive.

In 2015, Shafeek worked as an Information Technology Support Assistant at Noni's Nursery Childcare & Kindergarten. Shafeek'sresponsibilities included updating computer systems, providing phone call support, and training staff members.

From 2016 to 2017, Shafeek worked as an Information Technology Support Consultant at Kyard Business Law. In this role, they had responsibilities such as consulting with cloud providers, setting up company iPads, and organizing backup drives.

In 2018, Shafeek held two positions as a Deployment Engineer. The first one was at Laminex Australia, where they set up new machines for data transfer and ran scripts on old machines. The second position was at CompNow, where their responsibilities included setting up new Windows 10 and Apple Mac devices and configuring them with RMIT University System Center Configuration Manager.

The following year, Shafeek joined Nexon Asia Pacific as a Deployment Engineer, where they set up and connected network routers and phones.

In 2019, Shafeek was appointed as an Information Technology Support Officer at Melbourne Girls Grammar. Shafeek supported, imaged, and deployed laptops to students. Shafeek also troubleshooted Toshiba printers.

In 2020, Shafeek worked as a Desktop Support Engineer at the Department of Education & Training, Victoria. Shafeek assisted in deploying laptops to enable remote work during the COVID-19 outbreak.

Currently, Shafeek holds the position of Information Technology Support Engineer at Dataminr, where they are responsible for deploying and imaging workstations, troubleshooting hardware and software issues, and investigating user problems to prevent future issues.

Shafeek A.'s education history is as follows:

From 2019 to 2020, Shafeek A. attended Victoria State Government - Education and Training and obtained a Certificate in (Non-Government Schools) Protecting Children - Mandatory Reporting and Obligations.

In 2020, Shafeek A. enrolled in the Ted Rogers School of Management - Toronto Metropolitan University for Emotional Intelligence and Communicating With Confidence, although the specific degree names are not provided.

Shafeek A. earned a Bachelor's degree in Business - Information Systems from RMIT University, where they studied from 2011 to 2014.

In 2010, Shafeek A. completed a Certificate IV in Project Management and an Advanced Diploma in Information Technology from RMIT University.

Shafeek A. also obtained a CCNA from the Cisco Networking Academy in 2009.

In the same year, Shafeek A. received a Diploma of Education in Information Technology from RMIT University.

In 2008, Shafeek A. completed a Certificate III in Information Technology from Box Hill Institute.

Shafeek A. attended East Doncaster Secondary College from 2003 to 2008 and obtained a Victorian Certificate of Education (VCE).

In 2007, Shafeek A. completed a Certificate II in Information Technology from Box Hill Institute, as well as a Certificate II in Film and Acting from MBCTA.

Additionally, in January 2017, Shafeek A. obtained a Working with Children Card from the Working with Children Check institution.